Sales Training Videos

Up-a-Notch Sales Development System
by Dave Kahle

Video Training Kits For:
Field Salespeople
Sales and Branch Managers
Inside Salespeople, and Customer Service Representatives

Designed to:
Train new salespeople on the key behaviors that will bring them success.

Stimulate experienced salespeople to take their performance up-a-notch!

These sales training video kits provide a structured 60 to 120 minute, interactive sales training workshop. They are designed to be used monthly, in small groups. Each kit focuses on a single aspect of the sales person's job, and provides powerful and unique principles, strategies, processes, and tools to help them master that behavior.

Each kit contains:
A leader's guide so that anyone can easily run the session.
Fifteen student guides. Additional guides are available.
A 25 - 35 minute video tape of Dave Kahle teaching some aspect of
sales or customer service.
An audiotape of the video, for those who need a refresher.

Up-a-Notch Sales Training Video Kit - Training for Sales and Branch Managers

Employee Discipline
Discipline is one of the tougher aspects of management, but if you get good at it, there are significant benefits such as a fair and productive work environment for your staff. Conversely the consequences of ineffective or inappropriate discipline are just the opposite. It can create an unproductive environment and tag you with adjectives ranging from ineffective or temperamental to monstrous. This program shows participants how to overcome the obstacles that most salespeople are faced with on a regular basis.

Creating a Positive Workplace Environment
How is it that you as a sales or branch manager can create that atmosphere that is most conducive to creating a workplace that is positive, effective and productive? In this video tape, Dave Kahle helps sales and branch mangers incorporate praise and encouragement into their workplace. He also provides helpful and useful information on establishing professional boundaries as a sales or branch manager.

Effective Meetings
If you personally become skilled and effective at running meetings, you'll give your own career a major push. The better you become at creating effective meetings, the more valuable you will become to your organization. Meetings are not only a good way to communicate, but they can also be a powerful source of new ideas and good thinking. Two heads are better than one, that's why it's important for you to manage good meetings.

Up-a-Notch Sales Training Video Kit - Training For Field Salespeople

Module One: Get Organized
Learn how to organize yourself for success, how to change with the times, how to better manage time in order to get in front of the highest-potential customers.

Module Two: Consultative Selling
Strategies for getting to know customers at the deepest levels.

Module Three: Persuasive Presentations
How to prepare persuasive and irresistible presentations.

Module Four: Closing the Sale
Strategies to handle objections, and keep people moving forward toward a positive conclusion.

Up-a-Notch Sales Training Video Kit - Training For Inside Salespeople and Customer Service Representatives

Module One: Inside Strategies - Techniques to master the basic skills.

Basic Telephone Techniques.
Maximizing the phone as a selling tool. Four essential techniques for phone success.

Improving Your Listening Proficiency.
Benefits of good listening. Tools and techniques to help you do so.

Dealing With Different Personalities.
Optimizing success in every customer contact. Understanding and adjusting to personality differences.

Dealing with Difficult Customers.
Making upset customers into lifelong buyers. Turning negatives into positive experiences.

Module Two: Make the Sale - Selling techniques for telephone salespeople.

Asking Questions to Understand Your Customer.
Using questions skilfully in order to build relationships and understand the customer.

Turning Objections into Sales.
Recognizing and handling common objections.

How to Build Rapport with Your Customers.
Creating rapport and positive transactions.

Asking for the Order.
Techniques for closing the sale.